“We have too many meetings” is a frequent complaint in business. Publications such as The New York Times and Forbes give some quick remedies to our suspicions that not all meetings are necessary. These with other articles recycle solutions such as: Halving the time of your meetings Chair your meeting standing up Avoiding holding a […]
First introduced in 2003, Net Promoter Score (NPS for short) has been a key way for brands to measure their consumer loyalty. Its use seems to know no industry bounds. Businesses as diverse as telecommunications, banking and food retail are all using NPS. So popular is it that an increasing number of organisations, enticed by […]
Significant skills shortages in the UK are costing businesses in excess of £2 billion per year in higher salaries, recruitment fees and temporary staffing according to new research by the Open University. The Open University Business Barometer has found that 90% of UK-based businesses have struggled to recruit candidates with the relevant skills in the […]
Recruitment has changed dramatically over the past few decades. Traditionally, the only way to recruit new talent was advertising on open job boards or posting an ad in the newspaper, heavily relying on face-to-face applications to assess candidates. Fast forward a few years, new technologies and an evolution in candidate behaviour means this has all […]
